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Business Rule #42:
Plan On the Unforeseeable
December 8, 2005
(PAGE 2 of 3)
Meanwhile, Randal and his Excel team were at the baseball park in Coney Island working to put on their charity fundraiser for Autism Speaks. This charity was interested in more than just raising money: they wanted to raise awareness of the problems incumbent with autism.
Mark was scheduled to meet with the sportscasters who were to be the event’s announcers, but Randal decided that he would be more useful coming with him and the rest of the team to buy party supplies. Surely decorations are an important part of an event’s success, but not at the expense of meeting with the MC to plan the actual program.
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It was pretty predictable that if Mark went shopping with them, he would miss his already once rescheduled appointment. Randal’s decision seemed to have more to do with his own insecurities rather than where Mark’s time would be best spent. If you’re going to delegate a job to someone on your staff, get out of their way and let them do it.
The representative for Outback Steakhouse, the corporate sponsor of the Excel event, was so concerned that it go off without a hitch, he made it clear from the outset that he was ready to blame Randal if any problems arose. At first his attitude may have seemed a bit extreme, but as the afternoon wore on, and Mark was the only one on the baseball field setting up tents, fences, and chairs, Randal’s season-long halo began to tarnish. He and Marshawn Evans were up in the office, gazing down at the field, discussing how hard Mark was working, without any thought at all of pitching in to help.
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If you’re going to delegate a job to someone on your staff, get out of their way and let them do it.
